Privacy Policy

Last updated: [DATE OF LAUNCH]

Introduction

Believe ("we," "us," or "our") operates believemath.com. This Privacy Policy explains how we collect, use, and protect information from visitors to our website and prospective and current students and families.

Information We Collect

We collect information you provide voluntarily. When you use our contact form or book a diagnostic session, we collect your name, email address, phone number (if you provide one), your student's grade level, and any information you share in the message field.

We also collect anonymous website analytics via Google Analytics 4, including pages visited, general geographic region, and referring sources. This data is aggregated and not used to identify individual visitors.

How We Use Your Information

• To respond to your inquiries and provide requested information
• To schedule and conduct diagnostic sessions and tutoring services
• To send occasional updates related to the services you have inquired about
• To improve our website and the quality of our services

How We Do Not Use Your Information

• We do not sell your information to third parties
• We do not share your information with marketers or advertisers
• We do not use your information for any purpose beyond providing our services and responding to inquiries

Third-Party Services

We use a small number of trusted third-party services in operating this site: Netlify (hosting and form handling), Calendly (session booking), Google Analytics (anonymous website analytics), and Google Workspace (email). Each has its own privacy policy governing data they handle.

Student Data

For students under 18 who become active clients, we hold only the information necessary to provide tutoring services: name, grade level, subject area, session notes, and communication with parents. We do not share student information with third parties. We do not use student information for marketing.

Data Retention

We retain inquiry data for two years and active client records for the duration of engagement plus two years, after which records are securely deleted. You may request deletion of your information at any time by emailing hello@believemath.com.

Your Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to non-discrimination for exercising these rights. To exercise these rights, email hello@believemath.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Substantive changes will be communicated by email to active clients.

Contact

Questions about this policy? Email hello@believemath.com.